PO Approval Hierarchy Forward Method

If Position Hierarchy is used and two employees are attached to a particular position, then the application will select the forward-to person based on alphabetical name order.

Below is an example for better understanding.

Abdulla (Clerk) and couple of more clearks report to position Manager (Materials). James and Smith have the position Manager (Materials) attached.

In the above scenario, when Abdulla (Clerk) chooses the Approve button without entering a forward-to person, and the next position above the clerk is the Manager (Materials), the document would be routed to James
James  is selected by the system because the system will choose the employee assigned to the position in alphabetical order, and since James comes before Smith, James is selected. Therefore, unless the clerk selects a specific person to forward the document to, the document will always be routed to the first person alphabetically assigned to the position