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Showing posts with label Order Management. Show all posts
Showing posts with label Order Management. Show all posts

12 December 2012

Fulfillment Set In Sales Order

Oracle has offered fulfillment set to group all the lines that we want to fulfill together
lets's say we have sales order with 3 lines and as per business requirement we want to fulfill these lines together.
But there is a possibility

  1. one of the line in the order is already shipped and ready for fulfill.
  2. second line still not shippped and is in status Awaiting Shipping and 
  3. 3rd line got Back-ordered. status. With the above scenario it is very clear that these lines once fulfilled  goes to different Invoices
Solution - But if we want to fulfilled and invoiced these lines together , this can be done with the help of FULFILMENT SET.If a line is part of fulfillment set , it will not progress beyond the fulfill  activity (Workflow activity - FULFILL_LINE) till all other lines in the same fulfillment set reach to FULFILL_LINE workflow activity. Once  last eligible line in the Set reached FULFILL_LINE activity it will progress all lines of the SET

How to assign lines to Fulfillment Set (Same Set as Order header Fulfillment Set). 
  • Create an Order and check the Fulfillment Set check box.
  • Create Order lines and all the lines in the order automatically added to same fulfillment set.

29 March 2012

Sales Order Process - Simple steps

The order process has 5 main steps.  In these steps, you will enter an order, book the order, pick the order, ship the order, and then close the order.   Since Order Management relies heavily on the workflow technology, I will show you the workflow status for each step along with the order and line status.  Below is a summary of the status for each step:
StepOrder Header StatusOrder Line StatusOrder Flow Workflow Status (Order Header)Line Flow Workflow Status (Order Line)
1. Enter an OrderEnteredEnteredBook Order ManualEnter – Line
2. Book the OrderBookedAwaiting ShippingClose OrderSchedule ->Create Supply ->Ship – Line
3. Pick the OrderBookedPickedClose OrderShip – Line
4. Ship the OrderBookedShippedClose OrderFulfill – Deferred
BookedClosedClose OrderFulfill ->Invoice Interface ->Close Line -> End
5. Close the OrderClosedClosedEndEnd


Step 1: Entering an Order
Let’s assume that all the master data (customers, items) have been entered and that the basic Order Management configuration is in place.  To enter the order header information, you will need to know :
1.       Your customer’s name or number
2.       Your customer’s bill-to and ship-to addresses
3.       The order type you wish to use
To enter the order line information, you will need to know :
1.       The item number
2.       The quantity
3.       The selling price (either by using a price list or by manually entering the price)
4.       The shipping warehouse
Once the order is entered and saved, there are two workflows that are triggered.  The “Order Flow – Generic” workflow is the workflow associated with the order header and the “Line Flow – Generic” workflow that is associated with the order line.  The header workflow (Order flow – Generic ) will move from the “Enter” node to the “Book – Order Manual” node.  This tells us that the workflow is waiting for us to click the “Book Order” button.  The line workflow (Line Flow – Generic) starts the “Enter – Line” status.
At this point, your order header and order line status will be “entered”

Step 2:  Booking the Order
When you have completed entering all the order lines, you can book the order by clicking the “Book Order” button on the Sales Order form.  This will perform a check on your order and, if everything is ok, it will change the order header status to “Booked” and the order line status to “Awaiting Shipping”.
During the booking process, both workflows (order and line) perform some activities.  The order workflow moves from the “Book – Order Manual” node to the “Close – Order” node.  The “Close – Order” node will wait for the lines to be closed and for the month-end to pass.  The line workflow moves from the “Enter – Line” node through the “Schedule – Line” and “Create Supply – Line” nodes to the “Ship – Line Manual” node.  This updates the sales order line with a scheduled ship date.
After the order is successfully booked, you are ready to perform the pick release

Step 3: Picking the Order
When pick release an order, the shipping module moves the item from a sub-inventory to a staging area. This transaction is called a delivery.  Think of a delivery as the act of driving a forklift to